Great Jasmine FAQs

Yes.

We will profile the candidates based on your requirements on the questionnaire. However, kindly note that all vehicles they drive must have a full comprehensive insurance that covers the car and the driver. We have other requirements which we will be happy to discuss with you once you engage our staff.

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Yes.

Let us know your requirements when completing our questionnaire. Then we will match you with the best fit candidate.

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All candidates go for pre-employment health checks prior to matching with our clients. We have retainers with reputable hospitals that conduct these tests. Clients will have results of the checks prior to on-boarding. Your peace of mind is our greatest concern …because we care..

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You can’t be too sure about candidates so we conduct comprehensive background checks by an reputable international background check company. The company ensures the candidates have no criminal records and they are who they say they are. Their guarantors are also vetted and are asked to post a bond on the candidates. Finally, during the tenure of their service, address verifications and background checks are done regularly …because we care.

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Be rest assured about the background of our candidates. Proper background checks are conducted to verify their qualifications, criminal records etc. We also carry out a comprehensive pre-employment health check on candidates. Once you have selected the candidate of choice, we start the checks and these information will be made available to you. We also closely monitor their activities during the tenure of their service.

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Yes.

All candidates are provided with Health Care Insurance and also Group Life Insurance so our clients don’t have to worry about incidents

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Yes you can.

We are here for you.

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Yes you do.

We provide candidates that match the questionnaire you complete. We usually send you two candidates to choose from. However, if you are not comfortable with the choices, we keep sending more candidates till you are comfortable

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At Great Jasmine, our process is structured, transparent, and professionally managed.

Governess & Caregiver Placements
An initial Client Engagement & Placement Fee applies upon confirmation of service. This secures the recruitment, screening, and coordination process and is outlined in your formal proposal.

Thereafter, professional fees are invoiced on a monthly basis for the duration of the engagement.


Au Pair Referrals
For Au Pair services, a one-time referral fee applies.

Clients are expected to provide suitable accommodation and meals, as the Au Pair becomes a temporary member of the household. In exchange for their cultural exchange participation and support, they receive a stipend (pocket allowance) in accordance with the regulations of the host country.

Full details are provided within your customised proposal.

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Contact us immediately and we shall provide a replacement. We also send evaluation sheets to you quarterly to evaluate the candidate's performance.

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All candidates understand that this job comes with a high degree of confidentiality. Nothing about your family will ever be divulged or used for any purpose other than for providing services and with your consent.

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We ensure that all candidates are properly trained to execute their roles professionally.

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Governesses and Caregivers: When you wish to travel with our governesses or caregivers, you bear all the cost from their visa fees to the travel cost.

Au Pair: The Au Pair bears the cost of his/her visa fee. However,depending on where the au pair is located and where the the job is, the au pair or the host family will pay for travel cost. We will be happy to clarify further once you are ready to engage our services.

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